Dutch Bangla Bank Jobs Circular 2020

Dutch Bangla Bank Jobs Circular – www.dutchbanglabank.com

Dutch Bangla Bank Jobs Circular published New job vacancy Notice at www.dutchbanglabank.com. Dutch Bangla Bank Jobs Circular offers New vacancy in this post. HSC, Graduate, MBA, And Masters Degree Students also apply this Dutch Bangla Bank circular 2020.

Dutch Bangla Bank Limited (DBBL) published a new job on its website www.dutchbanglabank.com. You can also get updates about Dutch Bangla Bank Limited job circular on My website.  There are Different post with age limit found official Dutch Bangla Bank Circular in 2020 For Bank Jobs candidate we update New Vacancy for Dutch Bangla Bank Career, Exam Notice

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Dutch Bangla Bank Jobs Circular -2020

Job Context

    Answer phone calls and handles customer inquiries related to Bank Products.
Job Responsibilities
  • Answer calls and handles customer inquiries
  • Research required information using available resources and answer to customer queries
  • Manage and resolve customer complaints & requests
  • Provide customers with product and service information
  • Enter new customer information into the system, update existing customer information
  • Process requests, forms and customer appeals
  • Identify and escalate priority issues
  • Route calls to the appropriate resource
  • Follow up customer calls where necessary
  • Document all call information according to standard operating procedures
  • Complete after call works
Employment Status

Contractual

Educational Requirements
  • Minimum 4 Years of Graduation/ Masters from a reputed university or equivalent degree with Two (02) 1st Division/Class and NO 3rd division/class in any public examination.
Additional Requirements
  • Age 23 to 30 years
  • Both males and females are allowed to apply
  • Preference will be given to those who have experience.
  • Must have good interpersonal skills to understand customers concerns
  • Must be able to learn quickly to acquire the product & process knowledge related to service
  • Must also have good knowledge of computer operations and communications to use call center systems efficiently
  • Willing to work at the times required by call center management
  • Willing to work and on a 24 X 7 roster basis, including weekends and public holidays.
Job Location

Dhaka

Salary
  • BDT 20,000 (Monthly).
Compensation & Other Benefits
  • Provident fund, Insurance, Gratuity
  • Festival Bonus
  • Allowance

Dutch-Bangla Bank New Job Circular-2020

Apply Procedure

Application Deadline: 20 Aug 2020

Are you ready to apply this Dutch Bangla Bank Job Circular apply using your Online www.dutchbanglabank.com? Let`s follow this instruction and complete your Dutch Bangla Bank Job Circular Apply Online application registration.

How to apply Dutch Bangla Bank Job exam date and notice download

 

Apply Instruction:

Eligible and interested candidates are requested to apply online along with a recent scanned photograph and Masters/Bachelor degree certificate (last educational certificate as applicable) to http://app.dutchbanglabank.com/
No direct application will be accepted.

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