The City Bank Limited published New job vacancy Notice at www.thecitybank.com. The City Bank Jobs Circular offer New vacancy in this post.Graduation (4 years) in any discipline from any recognized university Student also apply this The The City Bank Jobs circular 2018.
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The City Bank Limited Offer Some New Vacancy at www.thecitybank.com. Educational Qualification for the The City Bank jobs circular written below this Post. You can also know how to apply The City Bank Limited job circular in May 09, 2018
The City Bank Jobs Circular Full Information
The primary responsibility of the role is to develop and implement service strategy of cards with the focus on developing a fully integrated, strategic experience by ensuring high quality and smooth service of the card service. The role is also responsible for undertaking process improvement audits and review reports and recommends productivity and efficiency enhancements in the card service areas.
Job Description / Responsibility
Drive and develop process for effective Dispute management and smooth card service
Attain higher levels of customer satisfaction through impeccable customer service quality
Drive continuous improvement of process, tools & controls for the team
Analyzing the different strategies and new dimensions of service in light of the reports to develop and put in place the required mitigating controls aiming at bringing right changes and making the right performance evaluation recommendations in the industry
Minimum 8 years of relevant experience is required.
Excellent interpersonal, communication, team building & people management skills
Understanding the customer’s situation and take action based on the situation
Proactive and good at maintaining contacts and networking
Good command over English and Bengali
This role is responsible for: daily ATM & CDM operation, cash replenishment, collection of deposited envelopes, malfunction call attend, ATM booth/premises monitoring, security guards activity monitoring. Ensure maximum Up time of ATMs & CDMs for the valued clients.
Job Description / Responsibility
Ensure smooth operation of ATMs & CDMs.
Manage & maintain Replenishment activities in accordance with guidelines
Ensure customer friendly environment of ATMs & CDMs.
Excellent interpersonal and communication skills
Sound knowledge about ATM Replenishment Function.
Multi tasking ability
The City Bank Limited Exam Date, Result and Admit Card Notice
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